Pricing

$6,000 a month per 100 agents.
Machines included.

Move the slider, tell us about your environment, and we'll come back with a real number. A person replies, usually within a working day.

  • Every call transcribed and scored
  • Evidence-linked scorecards with a human decision trail
  • Hybrid text and tonal sentiment, per chunk
  • The review workbench, the agent portal and the audit log
  • Aggregate insights and the model governance panel
  • Machines included on the standard appliance

Plus $7,500 once, for the throughput preflight, ingest from your recorder, and your first scorecard pack configured against real calls.

$12,000/month$144k a year · $80 per agent · 2 capacity blocks covering 200 agents

Capacity is sold in blocks of 100 agents at $6,000/month, plus $7,500 once to get you live. There's no per-call, per-minute or per-rubric charge. Buy less capacity than you need and the queue takes longer to clear. It doesn't lock you out, and nothing goes unscored.

Goes to one inbox. We don't sell it, and we never ask for call recordings to evaluate the product.

What happens if we outgrow a block?

Another machine ships and joins the queue, with no migration, re-platform, or tier change. Run past your capacity and the queue takes longer to clear — expedited calls still score in minutes, the rest arrive by morning.

Where does our audio go?

Nowhere. Call1 runs on an appliance inside your network, and long-term recording storage stays in an archive you own. We hold no standing access to call content.

What does implementation cover?

Implementation is a fixed $7,500: a throughput preflight against your real call volume, ingest from your recorder, and your first scorecard pack configured against your own calls.